Mclaughlin And Kaluzny's Continuous Quality Improvement In Health Care synopsis
Through a unique multidisciplinary perspective on quality management in health care, this text covers operational management, organizational behavior, and health service research. With a particular focus on TQM and continuous quality improvement, implementation and institutionalization challenges are addressed using examples from a variety of health care organizations, including primary care clinics, hospital laboratories, public health departments and academic health centers.
New in the fourth edition: - All chapters have been updated to reflect recent trends in health care including the greater global focus of CQI. - New introductory chapters summarize the development of CQI and discuss the factors influencing the application and deployment of CQI.
- Several new chapters cover "hot" topics such as patient role in CQI, social marketing as an approach to CQI, risk assessment and harm in patient care, CQI in public health organizations, quality improvement in nursing, and quality improvement in resource-poor countries. - New companion size of case studies.
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